Maulik Shah

Mr. Maulik Shah is the founder of DeskXpand, A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience. Maulik is a tech enthusiast and writes about the various aspects of the customer support platform.

Software
Maulik ShahMay 19, 2022
0 732

3 Signs That Your Business Needs a Customer Ticketing System

Does your support team have their email accounts full of customer emails asking about the shipping charges, money deduction, and order cancellation? In such situations how will they identify the high and low priority tickets from thousands of emails? The support agent might overlook the high priority while solving a stack full of low-priority tickets. One other reason could be…
Read More »

3 Signs That Your Business Needs a Customer Ticketing System